You can email Spotify directly by writing to Emails are usually answered in 24 hours. These mostly lead to a form which you can fill out to send an email to the company. The Help section also offers a list of topics you might need help with. You can also ask the worldwide Spotify community for help. You simply need to be ready to go an extra mile to make the interaction with your brand memorable. After all, delivering the best possible customer experience comes from creating a customer-centric organization. The Help section has an internal search engine to help you find the information you want. Building your customer service, it’s good to start with the company’s values. The address of the Spotify website is website. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company). If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. 020 numbers are normal landline numbers, charged at standard rates. If you wish to lodge a complaint, dial 020 3102 5241.Ġ20 numbers are geographically specific to London. Independent sources suggest that the nearest thing to a Spotify customer service phone number is 020 3318 9701. According to their website, Spotify currently don’t offer telephone support, preferring contact through Twitter and through the contact form on their website.
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